Shipping Policy

For items we sell and ship ourselves, orders ship within 1–3 days from the time of verified purchase via standard USPS Ground shipping. Delivery times follow USPS Ground service standards for your destination and are not guaranteed. You will receive a tracking number by email once your order ships.

Orders are typically processed within 1–3 business days after payment is confirmed. Modalyst suppliers aim to ship within 1–2 business days, while Spocket suppliers generally process orders in 1–3 business days. AliExpress sellers usually take 2–7 days (sometimes up to 10) to pack and hand an order to the carrier. Alibaba processing depends on the supplier and the agreed Incoterm, and is confirmed at checkout or in your order confirmation. Processing time does not include weekends or holidays.

Delivery time is separate from processing time and depends on the supplier's location, the shipping method, and your address. Spocket's US and EU suppliers typically deliver within 3–7 business days after processing. AliExpress delivery varies by method: Choice roughly 5–15 business days, Standard Shipping 10–45 days, Premium 7–15 days, Cainiao Super Economy 30–50 days, and express couriers (DHL, UPS, FedEx) 3–10 days. Alibaba transit depends on the freight method you choose: express 3–6 days, air freight 5–10 days, and sea freight 14–45 days. To estimate your order, add the processing time and shipping time shown on the product page. All times are counted in business days.

You will receive a tracking number by email once your order ships. Tracking may take a day or two to update after the carrier picks up the package.

Shipping costs are calculated at checkout based on the items, the supplier's location, the shipping method, and your delivery address. If an order contains products from multiple suppliers, items may ship separately and carry their own shipping fees.

For international orders, customs duties and import taxes may apply and are the responsibility of the recipient. We are not responsible for delays caused by customs.

If your order has not arrived within the estimated timeframe, check your tracking first, then contact us with your order number. AliExpress Buyer Protection automatically extends the delivery window for delayed shipments and covers refunds if an item never arrives. Alibaba orders placed under Trade Assurance are eligible for a refund if the order is not shipped as agreed. Spocket asks that delivery issues be reported within 15 days of receipt. For packages marked delivered that you did not receive, a claim may need to be filed with the shipping carrier.

Trade and Nexus membership benefits apply to product pricing, not to shipping fees, unless a specific free-shipping promotion is active. Shipping is handled per supplier under the terms above.